VoIP Answering Machine Vs Human Answering Machine - Who's Better?

In your business you'll have a selected electronic device, otherwise, you may have a secretary who answers the phone for you. counting on the dimensions of your business you'll have a preferred way of addressing telephone calls. Here are the pros and cons of both a VoIP electronic device and a person's electronic device.

VoIP Answering Machine:

Pros: once you have a VoIP electronic device, the service directs callers to specific people or departments in your company. A touchtone automated service eliminates the necessity for a secretary and streamlines the calls you receive. you'll set the decision expecting a selected amount of your time and play music. Hosting are often remote and applications are often hosted during a public network to simply accept greater call volume than one person can handle. When callers receive a touchtone automated service they're more likely to assume the professionalism of your business. With this is often the very fact that point is money and workers in your company are busy doing other things, that if your call is basically important, then they're going to they answer it but otherwise phone calls are distracting.

Cons: once you have customers with a selected question that does not quite fit into one among your departments, or they actually need to talk with someone immediately they'll get frustrated and hang up. But if they actually need to speak to someone they're going to call back. Hint: it's going to be an honest idea to possess as an option, perhaps the last, speak with an operator.

Human Answering Machine:

Pros: A secretary usually does far more than answer the phone; administrative procedure and therefore the like follow under her duties. That being said, having a person's handle your call volume usually means they will offer quite a VoIP answering service.

Cons: you've got to pay an additional employee, whereas most of the time, an automatic phone menu is included in your monthly VoIP service providers' telephone bill.

So, it seems as if the pros for a VoIP electronic device are greater than the cons. If you've got a business with quite five people, it's probably an honest idea to take a position in VoIP. If your company remains developing, wait until you've got some more people before choosing a touchtone automated service. Allowing customers to speak to a live representative will assist you to build the customer base that you simply got to grow into a bigger company.

Plus once you use VoIP you'll save tons of cash on other features. Long-distance calling may be a cinch because you pay through your internet service. you'll have multiple-party communication because VoIP compresses data packets so that more data are often handled, and more calls are often taken directly. Software and hardware are comparatively cheap too so making the switch won't cost an arm and a leg. It looks like a VoIP electronic device is the right choice.