Exploring HD Voice Compatibility and Capabilities

The early days of HD VoIP saw companies struggling to supply affordable phones that would handle the new codecs. Texas Instruments licensed their own codec; Polycom created a number of the earliest VoIP HD phones, and various service providers sprang up offering HD service for businesses.

At first, costs were high and capability was lacking. Desktop phones were utilized and modules added to extend line and call capacity. Eventually, the more efficient phones were developed, cost began to drop, and extra features were added to entice business owners to offer HD a try.

While upfront costs for fixing HD VoIP aren't rock bottom, the eventual benefits structure for the expenditure. A more pressing problem is that the incontrovertible fact that the high audio quality HD voice is understood for is useless when calls are placed outside the company network. The lower quality PSTN service provides will bleed through on many of your calls.

However, for networks in large businesses, and B2B relationships between companies that are both HD enabled, communications are often much clearer - a benefit for conference calls especially since these calls are traditionally static-filled, barren of ways to detect inflections in speech, and subject to several problems.

HD VoIP is becoming more compatible across the board, with many companies offer SIP-based calling that seamlessly brings HD to your softphone, mobile, or desktop. mobile developers still search for ways to form their phones more HD friendly.

The higher sound quality available with HD voice is simply one benefit. Voice recognition systems are often far more effective and subject to fewer errors. This technology is becoming increasingly popular for account verifications because the caller can simply recite their account number. A thick accent can cause difficulty, and in many cases, the user can become irritated.

While originally VoIP had a variety of issues including poor call quality, advances are made that make even standard VoIP one among the simplest options for voice calls. With the addition of HD technologies, calls are even cleaner and clearer than before. Wideband codecs allow the frequency range to be expanded, leading to a better match to the caller's voice.

Although HD VoIP remains relatively new many, companies are working hard to make the subsequent generation of communications devices support it. As vendors come up with solutions to problems like degraded voice quality on calls that find yourself browsing PSTN, HD voice will emerge because of the premier option in voice technology.